"The guy who runs this building I'm in, Emergency Management, he's responsible for everything. His mother was trapped in St. Bernard nursing home and every day she called him and said, "Are you coming, son? Is somebody coming?" and he said, "Yeah, Mama, somebody's coming to get you." Somebody's coming to get you on Tuesday. Somebody's coming to get you on Wednesday. Somebody's coming to get you on Thursday. Somebody's coming to get you on Friday...and she drowned Friday night. She drowned Friday night! [Sobbing] Nobody's coming to get us. Nobody's coming to get us..."